We are here to help!
Raima provides a wide variety of support options. Our Support Team offer three different levels of support, customized to your needs of coverage window, response times and customer care benefits. By signing up for a maintenance and support agreement, you will automatically have access to all new patches and (.x) dot releases, as well as access directly to third level support for complex issues. Our support engineers are experts in Raima Database Manager (RDM) products and key related technologies. They have a wealth of information and tools regarding our Raima software products that they can use to assist customers and resolve problems. Contact email@example.com or visit our support portal at support.raima.com to get assistance in answering your questions, upload your files or to request other related information.
Looking for a way to read old Raima DB files?
Our partner, DataEmerge can assist with questions and your export request, including reviewing your .dbd file and exporting your database to an ASCI file with your choice of delimiters (.CSV, .XML, etc...) or to a SQL database. Visit DataEmerge.com or contact them here.