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Raima provides a wide variety of support options. Our Support Team offer three different levels of support, customized to your needs of coverage window, response times and customer care benefits. By signing up for a maintenance and support agreement, you will automatically have access to all new patches and (.x) dot releases, as well as access directly to third level support for complex issues. Our support engineers are experts in Raima Database Manager (RDM) products and key related technologies. They have a wealth of information and tools regarding our Raima software products that they can use to assist customers and resolve problems. Contact support@raima.com  to get assistance in answering your questions, upload your files or to request other related information.

 

Sign Up for Support

Get access to third level support for complex and critical issues, and get automatical access to all new patches and (.x) dot releases.

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Professional Services

Our Professional Database Services team can reduce your total development costs and performance risks.

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Whitepapers/Datasheets

Product specifications and in-depth technical discussions of database technology and RDM Products.

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Online Documentation

Browse product manuals and related documents.

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Support Handbook

A comprehensive guide to the support options and guidelines offered by Raima.

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Product Lifecycle

View our current patch fixes, support end, and legacy support.

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Frequently Asked Questions

Search our FAQ for answers to the most commonly asked questions about RDM.

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Videos and Demos

View our latest videos, presentations and training materials.

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Glossary

A comprehensive list of database terms.

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