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Raima provides a wide variety of support options. Our Support Team offer three different levels of support, customized to your needs of coverage window, response times and customer care benefits. By signing up for a maintenance and support agreement, you will automatically have access to all new patches and (.x) dot releases, as well as access directly to third level support for complex issues. Our support engineers are experts in RaimaDB and key related technologies. They have a wealth of information and tools regarding our Raima software products that they can use to assist customers and resolve problems. Contact [email protected] or visit our support portal at support.raima.com to get assistance in answering your questions, upload your files or to request other related information.
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